Remote Night-Shift Support Specialist (Chinese)

AmazingTalker; United States; Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Job summary

AmazingTalker is an online tutoring platform connecting students and teachers worldwide. It is a Forbes Asia recognised startup, offering fully remote work and flexible hours to support a diverse global community.

We are seeking a customer support specialist to handle email and online inquiries, improve FAQs and SOPs with cross-functional teams, and provide patient, empathetic service during night shifts, weekends, and holidays (20+ hours per week).

Qualifications

• Fluent Chinese typing and clear communication.
• Patience, empathy, and stable emotional management.
• Available for night shifts, weekends, and holidays (20+ hours/week).

Responsibilities

• Provide customer support via email and online channels.
• Optimize FAQs and SOPs with cross-functional teams.

Skills

Fluent Chinese typing

Clear communication

Patience and empathy

Emotional stability

Night shifts availability

Job description

AmazingTalker is an online tutoring platform connecting students and teachers worldwide. It is a Forbes Asia recognised startup, offering fully remote work and flexible hours to support a diverse global community.

We are seeking a customer support specialist to handle email and online inquiries, improve FAQs and SOPs with cross-functional teams, and provide patient, empathetic service during night shifts, weekends, and holidays (20+ hours per week).