Remote Night-Shift Patient Communications Rep (Part-Time)

BJC HealthCare; St. Louis (MO); À distance; USD 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Benefits eligible

Health insurance

401(k) plan

Tuition Assistance

Paid Time Off

Disability insurance

Flexible Spending Accounts

Résumé du poste

St. Louis Children's Hospital, part of BJC HealthCare, is seeking an experienced patient communications specialist. You will handle high-volume inbound and outbound calls from patients and providers, ensuring accurate information and timely responses while protecting patient privacy.

This is a remote, part-time role (28 hours/week) with a nocturnal shift (12a-8a) and holiday/weekend coverage. Healthcare experience is preferred; benefits eligible position in the Greater St. Louis area.

Qualifications

• High School Diploma or GED required.
• 2-5 years of experience in healthcare communications preferred.
• Previous healthcare experience is preferred.

Responsabilités

• Manage high volume inbound and outbound calls from patients and healthcare facilities.
• Proactively follow up with physicians and patients regarding hospital visits.
• Ensure accurate and timely communication, acting as liaison for patients, medical staff and providers.
• Address caller questions and concerns, route requests to the appropriate staff.
• Maintain data entry in electronic health records and protect patient privacy per HIPAA.

Connaissances

Customer service

Communication skills

HIPAA compliance

Multitasking

Formation

High School Diploma or GED

Description du poste

St. Louis Children's Hospital, part of BJC HealthCare, is seeking an experienced patient communications specialist. You will handle high-volume inbound and outbound calls from patients and providers, ensuring accurate information and timely responses while protecting patient privacy.

This is a remote, part-time role (28 hours/week) with a nocturnal shift (12a-8a) and holiday/weekend coverage. Healthcare experience is preferred; benefits eligible position in the Greater St. Louis area.