Remote Care Communications Specialist (Part-Time)

BJC HealthCare; Missouri; Remote; USD 25,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Tuition assistance

Paid Time Off

Job summary

St. Louis Children’s Hospital, part of the BJC HealthCare network, is seeking a Remote, Part-Time (20 hours/week) role focused on managing inbound and outbound communications with patients, families, and physicians. The role supports coordination of care across departments, with evenings and holiday coverage as needed.

Ideal candidates have healthcare experience and can work from the Greater St. Louis area, handling sensitive information in line with HIPAA and hospital standards.

Qualifications

• Responsible for inbound and outbound physician, patient and other customer communications across the BJC network.
• Uses multiple systems and communication methods to share accurate information and coordinate care.
• Must reside in the Greater St. Louis area for a remote, part-time schedule.

Responsibilities

• Manage high volume calls from patients and healthcare facilities with outstanding service.
• Proactively follow up with physicians and patients regarding hospital visits.
• Ensure timely communication as a liaison for patients, medical staff and providers, and follow up to resolution.

Skills

Customer service

Education

High School Diploma or GED

Job description

St. Louis Children’s Hospital, part of the BJC HealthCare network, is seeking a Remote, Part-Time (20 hours/week) role focused on managing inbound and outbound communications with patients, families, and physicians. The role supports coordination of care across departments, with evenings and holiday coverage as needed.

Ideal candidates have healthcare experience and can work from the Greater St. Louis area, handling sensitive information in line with HIPAA and hospital standards.