Remote Part-Time Patient Communications Specialist

BJC HealthCare; St. Louis (MO); À distance; USD 21 000 - 29 000; Temps partiel

Avantages offerts par ce poste

Health Insurance

Disability Insurance

Retirement Plan

401(k) with match

Tuition Assistance

Paid Time Off

Résumé du poste

St. Louis Children’s Hospital, part of BJC HealthCare, is seeking a part-time patient communications specialist in the Greater St. Louis area. The role focuses on inbound and outbound calls, coordinating care, and ensuring privacy as part of the hospital’s patient communications team.

The position requires 2–5 years of experience in a relevant setting and the ability to work evenings, weekends, and holidays on a 4p-12a shift. A High School Diploma or GED is necessary.

Qualifications

• Provide inbound and outbound communications with patients and healthcare facilities.
• Handle high volume calls with professional customer service.
• Follow HIPAA guidelines and protect patient privacy.
• Accurate data entry in electronic health records.

Responsabilités

• Manage high volume incoming calls from patients and healthcare facilities.
• Proactively follow up with physicians and patients regarding hospital visits.
• Ensure timely communication and follow through to resolution.
• Identify caller questions, route to appropriate staff.
• Maintain accurate data entry and patient privacy.

Connaissances

Customer service

Phone handling

Communication

HIPAA privacy

Formation

High School Diploma or GED

Description du poste

St. Louis Children’s Hospital, part of BJC HealthCare, is seeking a part-time patient communications specialist in the Greater St. Louis area. The role focuses on inbound and outbound calls, coordinating care, and ensuring privacy as part of the hospital’s patient communications team.

The position requires 2–5 years of experience in a relevant setting and the ability to work evenings, weekends, and holidays on a 4p-12a shift. A High School Diploma or GED is necessary.