Remote Network & Server Reliability Analyst

CAI; Phoenix (AZ); Remoto; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Descrizione del lavoro

CAI is seeking an experienced Network Support Analyst to maintain, configure, and ensure the reliable operation of our server infrastructure. The role involves monitoring system performance, applying security patches, managing backups, administering user access, and resolving technical issues to keep a stable and secure IT environment.

This full-time position is remote-friendly, allowing you to collaborate with IT staff across locations while supporting a distributed workforce.

Competenze

• At least 5 years of relevant experience in server administration.
• Strong knowledge of server hardware, operating systems, and infrastructure.
• Hands-on experience with Windows and/or Linux servers.
• Experience with virtualization technologies such as VMware or Hyper‑V.
• Familiarity with DNS, DHCP, TCP/IP.
• Knowledge of patching, monitoring, backup, and recovery processes.
• Strong troubleshooting and remote team communication skills.
• Excellent communication in a remote work environment.

Mansioni

• Monitor server health, availability, and performance to ensure reliable system operations
• Apply operating system patches, security updates, and software upgrades to maintain system security and efficiency
• Implement, monitor, and maintain backup and recovery procedures to ensure data integrity and availability
• Manage user accounts, permissions, access controls, and authentication mechanisms
• Provide technical support to IT staff and employees by investigating and resolving server-related issues
• Monitor system resources and identify opportunities to improve server performance and reliability
• Maintain server configurations, system documentation, and operational procedures

Conoscenze

Server administration

Windows server

Linux server

VMware/Hyper-V

DNS/DHCP/TCP-IP

Patching and backups

Remote teamwork

Troubleshooting

Strumenti

VMware

Hyper-V

Windows Server

Linux Server

Descrizione del lavoro

CAI is seeking an experienced Network Support Analyst to maintain, configure, and ensure the reliable operation of our server infrastructure. The role involves monitoring system performance, applying security patches, managing backups, administering user access, and resolving technical issues to keep a stable and secure IT environment.

This full-time position is remote-friendly, allowing you to collaborate with IT staff across locations while supporting a distributed workforce.