Senior Network Support Analyst (Remote)

CAI; Frankfort (KY); Remoto; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain, configure, and ensure the reliable operation of the organization’s server infrastructure. The successful candidate will monitor performance, apply security patches, manage backups, administer user access, and resolve technical issues to maintain a stable IT environment.

The role is full-time and remote, offering responsibility for server health, patching, backups, and incident resolution within a distributed team.

Competenze

• At least 5 years of relevant experience in server administration.
• Strong knowledge of server hardware, operating systems, and server infrastructure.
• Hands-on experience with Windows and/or Linux servers.
• Experience with virtualization technologies such as VMware or Hyper‑V.
• Familiarity with DNS, DHCP, and TCP/IP.
• Knowledge of patching, monitoring, backups and recovery.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Excellent communication skills and the ability to work effectively in a remote team environment.

Mansioni

• Monitor server health, availability, and performance to ensure reliable system operations
• Apply operating system patches, security updates, and software upgrades to maintain system security and efficiency
• Implement, monitor, and maintain backup and recovery procedures to ensure data integrity and availability
• Manage user accounts, permissions, access controls, and authentication mechanisms
• Provide technical support to IT staff and employees by investigating and resolving server-related issues
• Monitor system resources and identify opportunities to improve server performance and reliability
• Maintain server configurations, system documentation, and operational procedures

Conoscenze

Server admin

Windows

Linux

VMware

Hyper-V

DNS/DHCP

Backups

Remote work

Troubleshooting

Communication

Strumenti

VMware

Hyper-V

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain, configure, and ensure the reliable operation of the organization’s server infrastructure. The successful candidate will monitor performance, apply security patches, manage backups, administer user access, and resolve technical issues to maintain a stable IT environment.

The role is full-time and remote, offering responsibility for server health, patching, backups, and incident resolution within a distributed team.