Remote Server & Network Support Specialist

CAI; Santa Fe (NM); Remoto; USD 85.000 - 110.000; Tempo pieno

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain, configure, and ensure the reliable operation of our server infrastructure. You will monitor performance, apply security patches, manage backups, administer user access, and resolve issues to keep a secure IT environment.

This full-time remote role requires hands-on Windows and Linux experience, virtualization knowledge, and strong problem-solving skills to support a distributed team.

Competenze

• At least 5 years of server administration experience.
• Strong knowledge of Windows and/or Linux servers.
• Hands-on experience with virtualization technologies (VMware or Hyper-V).
• Familiarity with DNS, DHCP, and TCP/IP networking.
• Knowledge of patching, monitoring, backup and recovery processes.
• Excellent communication for remote collaboration.

Mansioni

• Monitor server health and performance to ensure reliable operations.
• Apply OS patches, security updates, and software upgrades.
• Implement and maintain backup and recovery procedures.
• Manage user accounts, permissions, and access controls.
• Provide technical support to IT staff by resolving server issues.
• Monitor resources and identify opportunities to improve performance.
• Maintain server configurations and operational documentation.

Conoscenze

Server administration

Windows Server

Linux Server

Virtualization (VMware/Hyper-V)

Networking (DNS/DHCP/TCP-IP)

Backup & recovery

Troubleshooting

Remote collaboration

Strumenti

Windows Server

Linux Server

VMware

Hyper-V

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain, configure, and ensure the reliable operation of our server infrastructure. You will monitor performance, apply security patches, manage backups, administer user access, and resolve issues to keep a secure IT environment.

This full-time remote role requires hands-on Windows and Linux experience, virtualization knowledge, and strong problem-solving skills to support a distributed team.