Remote Network & Server Support Engineer

CAI; Lansing (MI); Remoto; USD 85.000 - 110.000; Tempo pieno

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain and secure our server infrastructure. This full-time role is remote, with ongoing responsibilities to monitor performance, deploy patches, manage backups, and resolve issues to keep services available for our clients and colleagues.

You will administer user access, document configurations, and collaborate with IT teams to optimize reliability. Strong Linux/Windows skills, virtualization experience, and networking know-how are essential for

Competenze

• At least 5 years of relevant server administration experience.
• Strong knowledge of server hardware, OS, and infrastructure.
• Hands-on experience with Windows and/or Linux servers.
• Experience with virtualization (VMware or Hyper‑V).
• Familiarity with DNS, DHCP, and TCP/IP.
• Experience with patching, monitoring, backup, and recovery.
• Strong troubleshooting and remote‑team communication skills.

Mansioni

• Monitor server health, availability, and performance.
• Apply OS patches, security updates, and software upgrades.
• Implement and maintain backup and recovery procedures.
• Manage user accounts, permissions, access controls, and authentication.
• Provide technical support to IT staff and employees.
• Monitor resources and identify improvements for reliability.
• Maintain server configurations and operational procedures.

Conoscenze

Server administration

Windows servers

Linux servers

VMware/Hyper-V

DNS/DHCP/TCP-IP

Backup & recovery

Troubleshooting

Remote teamwork

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain and secure our server infrastructure. This full-time role is remote, with ongoing responsibilities to monitor performance, deploy patches, manage backups, and resolve issues to keep services available for our clients and colleagues.

You will administer user access, document configurations, and collaborate with IT teams to optimize reliability. Strong Linux/Windows skills, virtualization experience, and networking know-how are essential for