Remote Network & Server Support Specialist

CAI; Olympia (WA); Remoto; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Descrizione del lavoro

CAI is seeking an experienced Network Support Analyst to maintain and secure our server infrastructure. The role is remote and full-time, focusing on monitoring, patching, backups, access management, and rapid issue resolution to keep systems reliable.

The candidate should have extensive experience with Windows or Linux servers, virtualization (VMware/Hyper-V), and strong networking knowledge, including DNS/DHCP/TCP/IP, to support distributed IT operations.

Competenze

• 5+ years of server administration experience.
• Strong knowledge of server hardware, operating systems, and server infrastructure.
• Hands-on experience managing Windows and/or Linux servers.
• Experience with virtualization technologies such as VMware or Hyper‑V.
• Familiarity with network protocols and services, including DNS, DHCP, and TCP/IP.
• Knowledge of server patching, system monitoring, backup, and recovery processes.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Excellent communication skills and the ability to work effectively in a remote team environment.

Mansioni

• Monitor server health, availability, and performance to ensure reliable system operations.
• Apply operating system patches, security updates, and software upgrades to maintain system security and efficiency.
• Implement, monitor, and maintain backup and recovery procedures to ensure data integrity and availability.
• Manage user accounts, permissions, access controls, and authentication mechanisms.
• Provide technical support to IT staff and employees by investigating and resolving server-related issues.
• Monitor system resources and identify opportunities to improve server performance and reliability.
• Maintain server configurations, system documentation, and operational procedures.

Conoscenze

Server administration

Windows/Linux

Virtualization

DNS/DHCP/TCP-IP

Patching & backup

Troubleshooting

Remote teamwork

Communication

Strumenti

VMware

Hyper-V

Descrizione del lavoro

CAI is seeking an experienced Network Support Analyst to maintain and secure our server infrastructure. The role is remote and full-time, focusing on monitoring, patching, backups, access management, and rapid issue resolution to keep systems reliable.

The candidate should have extensive experience with Windows or Linux servers, virtualization (VMware/Hyper-V), and strong networking knowledge, including DNS/DHCP/TCP/IP, to support distributed IT operations.