Remote Server Operations Specialist

CAI; Austin (TX); Remoto; USD 85.000 - 110.000; Tempo pieno

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain, configure, and secure our server infrastructure. You will monitor performance, apply patches, manage backups, and support remote IT staff to ensure reliable operations.

The role is full-time and remote, with responsibilities spanning server health, security updates, backups, and user access management. Strong technical and communication skills are essential for success in a distributed team.

Competenze

• At least 5 years of relevant experience in server administration.
• Strong knowledge of server hardware, operating systems, and server infrastructure.
• Hands-on experience managing Windows and/or Linux servers.
• Experience with virtualization technologies such as VMware or Hyper‑V.
• Familiarity with network protocols and services, including DNS, DHCP, and TCP/IP.
• Knowledge of server patching, system monitoring, backup, and recovery processes.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Excellent communication skills and the ability to work effectively in a remote team environment.

Mansioni

• Monitor server health, availability, and performance to ensure reliable system operations.
• Apply operating system patches, security updates, and software upgrades to maintain system security and efficiency.
• Implement, monitor, and maintain backup and recovery procedures to ensure data integrity and availability.
• Manage user accounts, permissions, access controls, and authentication mechanisms.
• Provide technical support to IT staff and employees by investigating and resolving server-related issues.
• Monitor system resources and identify opportunities to improve server performance and reliability.
• Maintain server configurations, system documentation, and operational procedures.

Conoscenze

Server admin

Windows servers

Linux servers

VMware

Hyper‑V

Backup recovery

Troubleshooting

Remote collaboration

Strumenti

VMware

Hyper‑V

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain, configure, and secure our server infrastructure. You will monitor performance, apply patches, manage backups, and support remote IT staff to ensure reliable operations.

The role is full-time and remote, with responsibilities spanning server health, security updates, backups, and user access management. Strong technical and communication skills are essential for success in a distributed team.