Remote Network & Server Operations Analyst

CAI; City of Albany (NY); Remoto; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain and secure the organization’s server infrastructure, monitor performance, apply patches, manage backups, and control user access. This role is full-time and remote, offering the opportunity to support IT operations across the enterprise.

The candidate will troubleshoot server-related issues, optimize performance, and maintain documentation and procedures, collaborating with IT staff in a distributed team environment.

Competenze

• 5+ years of relevant experience in server administration.
• Strong knowledge of server hardware, operating systems, and server infrastructure.
• Hands-on experience with Windows and/or Linux servers.
• Experience with virtualization technologies such as VMware or Hyper‑V.
• Familiarity with network protocols and services: DNS, DHCP, TCP/IP.
• Knowledge of server patching, monitoring, backup and recovery processes.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Excellent communication skills and ability to work effectively in a remote team.

Mansioni

• Monitor server health, availability, and performance to ensure reliable system operations.
• Apply OS patches, security updates, and software upgrades to maintain security and efficiency.
• Implement, monitor, and maintain backup and recovery procedures.

Conoscenze

Server administration

Windows servers

Linux servers

Virtualization (VMware/Hyper‑V)

Networking basics (DNS/DHCP/TCP/IP)

Backup & recovery

Troubleshooting

Remote teamwork

Descrizione del lavoro

CAI is seeking a Network Support Analyst to maintain and secure the organization’s server infrastructure, monitor performance, apply patches, manage backups, and control user access. This role is full-time and remote, offering the opportunity to support IT operations across the enterprise.

The candidate will troubleshoot server-related issues, optimize performance, and maintain documentation and procedures, collaborating with IT staff in a distributed team environment.