Remote Network Engineer II — Enterprise & Cloud

First Citizens Bank; Houston (TX); Remote; USD 90,000 - 120,000; Full time

Job summary

First Citizens Bank is seeking a Senior Network Engineer to provide Tier 2 support for data or voice network infrastructure, including installation, maintenance, and upgrades. You will monitor performance, respond to alerts, and document procedures to ensure reliability and cost efficiency.

The role involves on-call rotations and disaster recovery testing, working with vendors and colleagues to optimize services and assets across our network landscape.

Qualifications

• In-depth knowledge of numerous networking technologies and protocols and how they interrelate.
• Technical skills regarding network routing, switching, and provisioning.
• Experience with Cisco switching and routing (NxOS and IOS).
• Collaboration with cross-functional groups.

Responsibilities

• Provide Level 2 technical support for data or voice network systems.
• Monitor and audit performance of network infrastructure.
• Document and update procedures and playbooks.
• Drive operational excellence and network efficiency.

Skills

Networking protocols

Routing & Switching

Cisco IOS/NX-OS

Collaboration

Education

Bachelor's Degree + 4+ years experience

High School Diploma or GED + 8+ years experience

Tools

Cisco switches/routers (NxOS, IOS)

SolarWinds

Cisco ACI

ThousandEyes

Infoblox

Gigamon

Job description

First Citizens Bank is seeking a Senior Network Engineer to provide Tier 2 support for data or voice network infrastructure, including installation, maintenance, and upgrades. You will monitor performance, respond to alerts, and document procedures to ensure reliability and cost efficiency.

The role involves on-call rotations and disaster recovery testing, working with vendors and colleagues to optimize services and assets across our network landscape.