Remote Networks Engineer II | Tier-2 Networking & DR

First Citizens Bank; Scottsdale (AZ); Remote; USD 85,000 - 110,000; Full time

Job summary

First Citizens Bank is seeking a Network Engineer to provide Tier 2 support for data and voice network systems, install and maintain network infrastructure, and document procedures. You will monitor performance, participate in disaster recovery testing, and collaborate with vendors and teams to improve services.

The role emphasizes operational excellence and cost efficiency with after-hours on-call rotations. Strong routing, switching, and Cisco experience are required.

Qualifications

• In-depth knowledge of networking technologies and protocols and how they interrelate.
• Proficiency with network routing, switching, and provisioning.
• Experience with Cisco switching and routing (NX-OS and IOS).

Responsibilities

• Provide Level 2 technical support for data or voice network systems.
• Monitor and audit performance of network infrastructure.
• Document and update procedures and standards.
• Drive operational excellence and cost-effective services.
• Participate in on-call rotation for after-hours support.

Skills

Networking expertise

Tier 2 support

Cross-functional collaboration

Disaster recovery testing

Education

Bachelor's degree in related field

High School Diploma or GED

Tools

Cisco IOS

Cisco NX-OS

SolarWinds

ThousandEyes

Infoblox

Gigamon

Job description

First Citizens Bank is seeking a Network Engineer to provide Tier 2 support for data and voice network systems, install and maintain network infrastructure, and document procedures. You will monitor performance, participate in disaster recovery testing, and collaborate with vendors and teams to improve services.

The role emphasizes operational excellence and cost efficiency with after-hours on-call rotations. Strong routing, switching, and Cisco experience are required.