Remote National Dispatcher - Fleet Ops Lead

Cox Enterprises; Santa Fe (NM); Remote; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Bereavement leave

Job summary

Cox Automotive seeks an experienced National Coordinator/ Sr Dispatcher to manage fleet repairs and maintenance across multiple markets in the United States. This overnight role operates between 4:00 PM and 10:00 AM, with potential for overtime based on demand.

Remote work is available within the United States. The role emphasizes service coordination, vendor management, and customer communication, requiring strong organization, problem-solving, and partnership skills.

Qualifications

• Education and Experience: High School Diploma/GED and 5 years’ experience in dispatching, service scheduling, or logistics coordination.
• Knowledge of fleet maintenance operations and transportation logistics.
• Strong communication and problem-solving abilities.

Responsibilities

• Coordinate service events and dispatch technicians across markets.
• Monitor event progression and ensure timely updates to customers and stakeholders.
• Maintain accurate documentation in all systems and follow escalation procedures.

Skills

Oral and written communication

Multitasking

Interpersonal skills

MS Office proficiency

Numerical ability

Education

High School Diploma/GED

Job description

Cox Automotive seeks an experienced National Coordinator/ Sr Dispatcher to manage fleet repairs and maintenance across multiple markets in the United States. This overnight role operates between 4:00 PM and 10:00 AM, with potential for overtime based on demand.

Remote work is available within the United States. The role emphasizes service coordination, vendor management, and customer communication, requiring strong organization, problem-solving, and partnership skills.