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Descripción de la vacante
Smart Care is looking for a Director National Accounts to serve as the primary contact for key National Quick Service and Full-Service Restaurant customers. This fully remote position requires exceptional communication, problem-solving, and time management skills, as well as a minimum of 3-5 years of experience in Account Management or Business Development. The successful candidate will build lasting relationships with customers, navigate organizations effectively, and analyze data to provide reliable solutions. Effective prioritization and the ability to adapt are key to succeeding in this role.
Formación
3-5 years of successful experience in Account Management, Business Development, or Inside Sales.
Excellent oral and written communications skills.
Strong problem-solving skills with attention to detail.
Effective prioritization and time management.
Responsabilidades
Proactive communication with customers to understand their needs.
Build relationships based on trust to become a trusted advisor.
Navigate customer organizations to build advocates and awareness.
Work cross-functionally to resolve customer complaints.
Analyze customer data to understand needs and present solutions.
Create annual strategic plans for assigned accounts.
Conduct quarterly business reviews on service performance.
Conocimientos
Communication skills
Problem-solving skills
Time management skills
Analytical skills
Organizational skills
Educación
Bachelor’s or Associates Degree in Business or related field
Herramientas
Business intelligence (BI) software
Descripción del empleo
Smart Care is looking for a Director National Accounts to serve as the primary contact for key National Quick Service and Full-Service Restaurant customers. This fully remote position requires exceptional communication, problem-solving, and time management skills, as well as a minimum of 3-5 years of experience in Account Management or Business Development. The successful candidate will build lasting relationships with customers, navigate organizations effectively, and analyze data to provide reliable solutions. Effective prioritization and the ability to adapt are key to succeeding in this role.
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