Remote MSP Systems Engineer - Windows & Hybrid Infra

SHI; City of Albany (NY); A distancia; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Diversity commitment

Growth opportunities

Health & financial benefits

Remote/work flexibility

Descripción de la vacante

SHI International Corp. is seeking a Systems Engineer to join our MSP team.

This role supports the implementation, administration, and troubleshooting of Windows Server environments, Microsoft infrastructure services, and business-critical applications across multiple customer environments. The ideal candidate brings solid on-premises Microsoft experience, practical troubleshooting and documentation skills, and the ability to work effectively with customers and senior technical team members

Formación

• 3+ years of relevant experience in Systems/Infrastructure engineering within MSP or enterprise
• Solid on-premises Microsoft experience, Windows Server installation, patching, and troubleshooting
• Hands-on experience with Active Directory Domain Services, DNS, DHCP, and Group Policy
• Experience with Hyper-V/VMware virtualization and backup/recovery for Windows workloads
• Strong documentation skills and ability to create build docs and runbooks

Responsabilidades

• Implement, administer, and support Windows Server environments across multiple MSP customers
• Deploy, configure, upgrade, and troubleshoot Microsoft infrastructure services (AD, DNS, DHCP, Group Policy)
• Support hybrid identity solutions integrating on-premises Active Directory with Microsoft Entra ID
• Install, configure, maintain, and troubleshoot server applications, middleware, and dependencies
• Participate in server builds, platform upgrades, and data center modernization initiatives
• Troubleshoot OS, authentication, applications, virtualization, storage, and backup issues
• Apply security hardening, patching, and privileged-access controls
• Create and maintain PowerShell scripts for admin tasks and health checks
• Produce configuration records and knowledge base articles
• Collaborate across networking, security, cloud, database, and application teams
• Participate in on-call rotation and support critical incidents

Conocimientos

Windows Server

Active Directory

PowerShell

Documentation

Troubleshooting

Hybrid/Cloud environments

Educación

Bachelor’s degree or equivalent

Herramientas

Microsoft System Center

Windows Admin Center

SQL Server

Hyper-V

VMware

Descripción del empleo

SHI International Corp. is seeking a Systems Engineer to join our MSP team.

This role supports the implementation, administration, and troubleshooting of Windows Server environments, Microsoft infrastructure services, and business-critical applications across multiple customer environments. The ideal candidate brings solid on-premises Microsoft experience, practical troubleshooting and documentation skills, and the ability to work effectively with customers and senior technical team members