Remote MSP Windows Systems Engineer

SHI; Austin (TX); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Diversity commitment

Growth opportunities

Health, wellness, financial benefits

Remote work options

Job summary

SHI International Corp. is seeking a Systems Engineer to join our MSP team.

This role supports the implementation, administration, and troubleshooting of Windows Server environments, Microsoft infrastructure services, and business-critical applications across multiple customer environments. The ideal candidate brings solid on-premises Microsoft experience, practical troubleshooting and documentation skills, and the ability to work effectively with customers and senior technical team members

Qualifications

• 3+ years as Systems Engineer/Infrastructure Engineer in MSP or enterprise.
• Strong Windows Server knowledge, patching, security, performance.
• Experience with AD DS, DNS, DHCP, Group Policy, certificate services, and trusts.
• Experience with IIS, RDS, file services, failover clustering, SQL Server deps.
• Experience with Hyper-V/VMware and virtualization concepts.
• PowerShell scripting for admin tasks and reporting.
• Strong documentation and customer-facing communication.
• Bachelor’s degree in CS/IT or equivalent work experience.

Responsibilities

• Implement, administer, and support Windows Server environments for MSP customers.
• Deploy and troubleshoot Microsoft infrastructure services and related server apps.
• Support hybrid identity with Entra ID and on‑prem AD integration.
• Collaborate with networking, security, cloud, and app teams to resolve incidents.
• Participate in server builds, upgrades, migrations, and data center projects.
• Develop PowerShell scripts for health checks and automation.
• Maintain build docs, procedures, and knowledge articles.
• Support on-call rotations and critical incident response.

Skills

Active Directory

Group Policy

DNS

DHCP

PowerShell

Failover clustering

Hyper-V/VMware

On-premises Windows

Migration support

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft System Center

Windows Admin Center

SQL Server infrastructure

Job description

SHI International Corp. is seeking a Systems Engineer to join our MSP team.

This role supports the implementation, administration, and troubleshooting of Windows Server environments, Microsoft infrastructure services, and business-critical applications across multiple customer environments. The ideal candidate brings solid on-premises Microsoft experience, practical troubleshooting and documentation skills, and the ability to work effectively with customers and senior technical team members