Remote MSP Partner Growth Manager

Benchstrength; Westport (CT); Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Paid Time Off

401(k)

Professional development

Job summary

Slide, a security-first BCDR company for MSPs, is hiring Account Managers to own relationships with MSP partners across Northeast, Southeast, Central/Mountain and West territories. You’ll guide onboarding, foster growth, and become the trusted contact for partners to maximize value from Slide.

You’ll collaborate with Sales, Support, Partner Success, and other teams to ensure retention, expansion, and an excellent partner experience, using HubSpot for forecasts and reporting.

Qualifications

• 3+ years in B2B account management, channel account management, or sales, ideally in the MSP or IT channel.
• Proven track record of retaining and growing a book of business against revenue targets.
• Understanding of Business Continuity & Disaster Recovery (BCDR), backup, or cybersecurity concepts is a plus.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with MSP owners and technical teams.
• Strong negotiation and closing abilities.
• Excellent time management and organizational skills. You can manage a large portfolio of partners without letting anything slip.
• Proficiency in CRM software (HubSpot preferred).
• Analytical and problem-solving skills, with comfort using data to spot risk and opportunity.

Responsibilities

• Build and maintain strong relationships with a portfolio of existing MSP partners, serving as their primary contact at Slide.
• Manage onboarding calls with newly signed partners to ensure smooth handoff and fast deployments.
• Develop deep understanding of each partner's business and growth goals, and create account plans accordingly.
• Drive retention and expansion by increasing adoption across partner client bases and moving clients from competing BCDR solutions.
• Conduct regular partner check-ins and business reviews to understand performance and opportunities.
• Manage renewals, hardware upgrades, and renewals quotations and commercial conversations.
• Respond promptly to partner requests and own them through resolution.

Skills

Account management

Relationship building

Sales

Negotiation

Communication

Data-driven

Team collaboration

Tools

HubSpot

Job description

Slide, a security-first BCDR company for MSPs, is hiring Account Managers to own relationships with MSP partners across Northeast, Southeast, Central/Mountain and West territories. You’ll guide onboarding, foster growth, and become the trusted contact for partners to maximize value from Slide.

You’ll collaborate with Sales, Support, Partner Success, and other teams to ensure retention, expansion, and an excellent partner experience, using HubSpot for forecasts and reporting.