MSP Partner Growth Manager (Remote)

Slide; United States; Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health coverage

PTO

401(k)

Professional growth

Life's work

Job summary

Slide is hiring remote Account Managers to own relationships with MSP partners across the Northeast, Southeast, Central/Mountain, and West territories. You’ll guide onboarding, drive retention, and expand Slide’s BCDR platform within your portfolio, working with cross‑functional teams to deliver exceptional partner experiences.

You’ll be the trusted contact for partners, building strong relationships, understanding their business, and developing account plans to meet growth goals.

Qualifications

• 3+ years in B2B account or channel management, ideally MSP or IT channel.
• Proven track record of retaining and growing a book of business against revenue targets.
• Understanding of BCDR, backup, or cybersecurity concepts is a plus.
• Excellent communication and interpersonal skills to build rapport with MSP owners.
• Strong negotiation and closing abilities.
• Proficiency in CRM software (HubSpot preferred).
• Willingness to travel for partner meetings, events, and conferences.

Responsibilities

• Build and maintain strong relationships with a portfolio of MSP partners, serving as their primary point of contact at Slide.
• Manage onboarding calls with newly signed partners, coordinating with the Sales Representative for a smooth handoff.
• Develop account plans aligned to each partner's business goals and growth.
• Drive retention and expansion by increasing adoption across partners' clients.
• Conduct regular partner check-ins and business reviews to understand performance.
• Manage renewals, hardware upgrades and commercial discussions within accounts.
• Respond promptly to partner requests and own them through resolution.
• Spot early signs of account risk and act to protect the relationship.
• Collaborate with Sales Engineering, Support, Partner Success, and other teams.
• Maintain accurate account information and pipelines in HubSpot; present growth plans weekly.

Skills

B2B account mgmt

Account retention

Growth targets

BCDR concepts

CRM software

Negotiation skills

Independent & team

Travel readiness

Tools

HubSpot

Job description

Slide is hiring remote Account Managers to own relationships with MSP partners across the Northeast, Southeast, Central/Mountain, and West territories. You’ll guide onboarding, drive retention, and expand Slide’s BCDR platform within your portfolio, working with cross‑functional teams to deliver exceptional partner experiences.

You’ll be the trusted contact for partners, building strong relationships, understanding their business, and developing account plans to meet growth goals.