Remote Mortgage Lending Manager

Knock; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

100% remote work culture

Top tier medical, dental, & vision

Flexible PTO

Paid parental leave

Professional development stipend

Life, AD&D and Disability insurance

401K

Health & wellness stipend

Co-working space allowance

Home internet allowance

Referral bonus

Job summary

Knock is seeking an experienced mortgage leader to manage and grow a fully remote Loan Assistant team. You’ll own the bridge loan pipeline from setup through post-closing, coach a dispersed team, and partner with the Director of Lending Operations to improve processes and outcomes.

You will build efficiency, write procedures, and set best practices to ensure high performance and KPI attainment across a nationwide team.

Qualifications

• AT LEAST 10 YEARS OF MORTGAGE EXPERIENCE WITH 5+ YEARS DIRECTLY MANAGING A FULLY REMOTE TEAM.
• EXPERIENCE MANAGING MORTGAGE LOAN PROCESSING AND/OR POST-CLOSING TEAMS.
• TRACK RECORD OF COACHING TEAMS AND HELPING THEM SUCCEED.
• WORKING KNOWLEDGE OF FEDERAL, STATE, AND LOCAL MORTGAGE REGULATORY COMPLIANCE.
• STRONG WRITTEN AND VIRTUAL COMMUNICATION SKILLS.
• YOU KEEP A DISTRIBUTED TEAM ALIGNED USING SLACK AND VIDEO MEETINGS.
• COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION THAT SUPPORTS KNOCK’S VALUES.

Responsibilities

• Lead and develop the remote Loan Assistant team with coaching and feedback.
• Own bridge loan pipeline from setup through disclosure and post-closing.
• Balance workloads to meet SLAs and improve processes with the Director of Lending Operations.
• Collaborate with Sales, Underwriting, and Closing to ensure timely service.
• Document conversations in the HRIS and drive KPI tracking with quarterly scorecards.

Skills

Mortgage leadership

Remote team management

Mortgage loan processing

Coaching teams

Regulatory compliance

Written & virtual communication

Slack and video meetings

Attention to detail

Diversity, equity, inclusion

Education

High school diploma or equivalent experience

Tools

Slack

Video meetings

HRIS

Job description

Knock is seeking an experienced mortgage leader to manage and grow a fully remote Loan Assistant team. You’ll own the bridge loan pipeline from setup through post-closing, coach a dispersed team, and partner with the Director of Lending Operations to improve processes and outcomes.

You will build efficiency, write procedures, and set best practices to ensure high performance and KPI attainment across a nationwide team.