Remote Mortgage Document Execution Specialist I

LoanCare; Virginia Beach (VA); Remote; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health & Welfare Coverage

Time Off - holidays and vacation

Retirement & Investment - 401(k) match

Wellness programs and mental health资源

Employee recognition programs

Discounts and tuition reimbursement

Job summary

LoanCare is seeking a Default Document Execution Specialist I to collaborate with clients, industry partners and internal teams to maximize outcomes for homeowners. You will manage a pipeline of foreclosure, bankruptcy, and loss mitigation documents for execution, perform quality reviews, and ensure compliance with state guidelines and internal policies.

You will also communicate with attorney firms, staff, and management, provide admin support, and handle document imaging and tracking.

Qualifications

• High School Diploma or equivalent required.
• Basic knowledge of customer service principles and practices.
• Basic mortgage product knowledge.
• Excellent verbal and written communication skills.
• Excellent attention to detail and accuracy.
• Excellent problem-solving and problem analysis skills.

Responsibilities

• Manage a pipeline of Foreclosure, Bankruptcy, and Loss Mitigation documents for execution purposes.
• Complete quality review forms in conjunction with daily actions.
• Document system of record with tracking information and log codes.
• Review, execute, and notarize foreclosure, bankruptcy, loss mitigation, and default compliance documents.
• Ensure documents are accurately prepared in accordance with state guidelines and internal policies/procedures.
• Document corrections in tracking system and follow up for completion.
• Order documents and/or supporting documentation as needed to support execution of documents.
• Manage document execution/preparation issues from time of notification to resolution.
• Upload records to imaging system.
• Communicate with attorney firms, staff, management, and internal default areas.
• Provide administrative support.
• All other duties as assigned.

Skills

Customer service experience

Mortgage product knowledge

Communication skills

Attention to detail

Problem solving

Education

High School Diploma or equivalent

Job description

LoanCare is seeking a Default Document Execution Specialist I to collaborate with clients, industry partners and internal teams to maximize outcomes for homeowners. You will manage a pipeline of foreclosure, bankruptcy, and loss mitigation documents for execution, perform quality reviews, and ensure compliance with state guidelines and internal policies.

You will also communicate with attorney firms, staff, and management, provide admin support, and handle document imaging and tracking.