Remote Mortgage Closings & Broker Support Specialist

Zippy; Provo (UT); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work

Equity

Health coverage

PTO

Wellbeing programs

Parental leave

No Meeting Wednesdays

Job summary

Zippy, a Dallas-based lender focusing on manufactured home loans, is hiring a Closing Operations Specialist – Broker to coordinate closings for the broker channel and serve as the central point of contact with brokers, title companies, and internal teams.

You will balance final loan documents, guide borrowers through closing steps, oversee remote online notarization, and ensure timely, accurate closings in a remote-first environment across the United States.

Qualifications

• Two or more years of loan closing experience in housing.
• Experience supporting mortgage brokers or wholesale lending.
• Ability to balance final loan documents and settlement statements.
• Strong written and verbal communication with brokers and settlement partners.
• Comfortable in a fast-paced environment that evolves with technology and scale.
• Proactive and autonomous, able to manage multiple closings.

Responsibilities

• Serve as central contact for brokers and settlement agents to resolve bottlenecks and keep closings moving.
• Balance final loan documents with title companies and settlement agents; resolve discrepancies before execution.
• Maintain broker relations with timely status updates and next steps.
• Guide borrowers through closing documents and facilitate remote online notarization.
• Review closing documents for accuracy; coordinate corrections with internal teams.

Skills

Loan closing

Mortgage brokers

Attention to detail

Communication skills

Fast-paced

Education

Undergraduate degree

Tools

Microsoft Office

CRM systems

Settlement software

Job description

Zippy, a Dallas-based lender focusing on manufactured home loans, is hiring a Closing Operations Specialist – Broker to coordinate closings for the broker channel and serve as the central point of contact with brokers, title companies, and internal teams.

You will balance final loan documents, guide borrowers through closing steps, oversee remote online notarization, and ensure timely, accurate closings in a remote-first environment across the United States.