Remote Broker Closings Coordinator

Zippy; Lansing (MI); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Equity for All

Remote Work

Comprehensive Health Coverage

Flexible Spending Accounts

Training & Licensing Support

Vibrant Slack Community

Innovative Work

Diversity & Inclusion

Inspirational Leadership

Meaningful Impact

Job summary

Zippy is seeking a Closing Operations Specialist – Broker to coordinate and execute broker closings, serving as the central contact for brokers, settlement agents, and internal teams. You will resolve bottlenecks, guide borrowers through closing documents, and oversee remote signing and notarization to ensure timely closings.

Join a remote-first team focused on manufactured home loans, with opportunities for bonuses and equity, supporting a mission to make housing more affordable while

Qualifications

• Two or more years of loan closing experience in the housing market.
• Manufactured housing experience is appreciated.
• Experience supporting mortgage brokers or wholesale lending transactions.
• Ability to review and balance final loan documents and settlement statements.

Responsibilities

• Serve as the central point of contact for external mortgage brokers, settlement agents, and internal account executives to resolve late-stage closing bottlenecks.
• Balance final loan documents and settlement statements with title companies, escrow officers, or settlement agents; resolve discrepancies.
• Guide borrowers through closing documents and facilitate remote online notarization; ensure a smooth digital closing experience.
• Coordinate with brokers, account executives, and settlement partners to deliver accurate, timely closings.
• Organize competing priorities and manage multiple closings in a fast-paced, remote-first environment.

Skills

Loan closing

Mortgage brokers

Remote notarization

Customer experience

Documents QA

Time management

MS Office

Education

Undergraduate degree

Tools

MS Office

Job description

Zippy is seeking a Closing Operations Specialist – Broker to coordinate and execute broker closings, serving as the central contact for brokers, settlement agents, and internal teams. You will resolve bottlenecks, guide borrowers through closing documents, and oversee remote signing and notarization to ensure timely closings.

Join a remote-first team focused on manufactured home loans, with opportunities for bonuses and equity, supporting a mission to make housing more affordable while