Remote Closing Operations Specialist

Zippy; Tallahassee (FL); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Remote work flexibility

Equity for all employees

Comprehensive health coverage

Paid time off

Job summary

Zippy, a remote-first lender focused on manufactured home loans, seeks a Closing Operations Specialist – Broker to coordinate closings for the broker channel. You will be the central contact for brokers, settlement agents, and internal teams, ensuring timely closings and accurate final figures.

You will guide borrowers through closing documents, support digital signing ceremonies, and resolve bottlenecks while maintaining a high-quality borrower experience in a fast-paced environment.

Qualifications

• Two+ years of loan closing experience in housing market; manufactured housing experience appreciated.
• Experience supporting mortgage brokers or wholesale lending transactions with title/escrow coordination.
• Ability to review and balance final loan documents and settlement statements.

Responsibilities

• Serve as the central contact for external brokers, settlement agents, and internal executives to resolve late-stage bottlenecks.
• Balance final loan documents and settlement statements with title companies/escrow officers; resolve discrepancies.
• Communicate loan status and closing requirements; follow through on next steps with brokers.
• Guide borrowers through closing documents and facilitate remote online notarization.
• Develop knowledge of Zippy’s loan products and perform quality assurance on closing docs.

Skills

Loan closing

Broker support

Document review

Communication

Multi-tasking

Tech savvy

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

Zippy, a remote-first lender focused on manufactured home loans, seeks a Closing Operations Specialist – Broker to coordinate closings for the broker channel. You will be the central contact for brokers, settlement agents, and internal teams, ensuring timely closings and accurate final figures.

You will guide borrowers through closing documents, support digital signing ceremonies, and resolve bottlenecks while maintaining a high-quality borrower experience in a fast-paced environment.