Remote Modern Workplace Engineering Manager

Southern New Hampshire University; Massachusetts; Remote; USD 97,000 - 155,000; Full time

Benefits offered by this job

High-quality medical insurance

Dental and vision plans

5 weeks of paid time off

Employer-funded retirement

Free tuition program

Parental leave

Mental health resources

Job summary

Southern New Hampshire University seeks a seasoned Modern Workplace Engineering Manager to lead a team of engineers and administrators while staying hands-on in design, deployment, and issue resolution across Microsoft 365, endpoint management, collaboration, identity, automation, and related technologies.

You will translate departmental strategy into technical roadmaps, coach engineers, and collaborate with Security and IT for secure, scalable solutions.

Qualifications

• Seven or more years of progressive experience in Modern Workplace technologies or related field.
• Three or more years of formal people-management, supervisory, or team-leadership experience.
• Bachelor's degree or equivalent years of experience in lieu of degree acceptable.

Responsibilities

• Lead, coach, and develop a team of Modern Workplace engineers and administrators.
• Provide hands-on technical leadership across M365, endpoint management, collaboration, identity, security, automation, and device-management technologies.
• Serve as a senior escalation point for complex technical incidents and architectural decisions.
• Participate in discovery, solution design, configuration, testing, deployment, and documentation.
• Review designs, plans, scripts, configurations, and procedures for quality and security.
• Manage work intake, prioritization, resources, and delivery across operational and project work.
• Translate strategy into technical roadmaps and team assignments.
• Establish standards, practices, documentation, and accountability.
• Conduct regular 1-on-1s, performance discussions, and professional development planning.
• Identify skill gaps and create cross-training opportunities.
• Partner with the Director on platform strategy, budgeting, and vendor management.
• Coordinate delivery across Microsoft 365, Intune, Windows, macOS, MECM, Autopilot, Teams, SharePoint, OneDrive, Entra ID, Power Platform, Copilot.
• Collaborate with Security and Infrastructure teams to deliver secure, reliable solutions.
• Support incident, problem, change, and release management practices.
• Evaluate emerging technologies and improve the Modern Workplace environment.

Skills

Microsoft 365

Endpoint management

Identity & security

Automation

Leadership

Education

Bachelor's degree or equivalent

Tools

Intune

Windows

macOS

MECM

Autopilot

Teams

SharePoint

OneDrive

Entra ID

Power Platform

Copilot

Job description

Southern New Hampshire University seeks a seasoned Modern Workplace Engineering Manager to lead a team of engineers and administrators while staying hands-on in design, deployment, and issue resolution across Microsoft 365, endpoint management, collaboration, identity, automation, and related technologies.

You will translate departmental strategy into technical roadmaps, coach engineers, and collaborate with Security and IT for secure, scalable solutions.