Remote Modern Workplace Engineering Manager

Southern New Hampshire University; Clayton (NC); Remote; USD 97,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision plans

Paid time off

Retirement plan

Free tuition

Parental leave

Wellbeing resources

Job summary

Southern New Hampshire University is seeking a Modern Workplace Engineering Manager to lead a team of engineers and administrators. You will stay hands-on across Microsoft 365, endpoint management, collaboration, identity, security, automation and related technologies while translating strategy into technical execution.

You will develop team capabilities, set standards, and drive roadmaps, governance and efficiency.

Qualifications

• 7+ years in Microsoft 365, endpoint engineering, infrastructure, or related field.
• 3+ years of formal people-management or team leadership experience.
• Bachelor's degree or equivalent years of experience acceptable.
• Hands-on Microsoft 365 admin and Modern Workplace disciplines.
• Experience troubleshooting complex technical issues.
• Experience designing and supporting enterprise-scale technology solutions.
• Experience reviewing technical designs, scripts, configurations and docs.
• Coaching and performance management experience.
• Experience managing competing priorities and resources.
• Knowledge of IT service-management, security, governance and change-management.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead and develop a team of Modern Workplace engineers and admins.
• Provide hands-on technical leadership across M365, endpoint management, collaboration, identity, security, automation.
• Serve as escalation point for complex incidents and architectural decisions.
• Participate in discovery, design, configuration, testing, deployment, troubleshooting and documentation.
• Review designs, plans, scripts, configurations for security, scalability and supportability.
• Manage work intake, prioritization, resource assignment, execution and follow-through.
• Translate strategy into technical roadmaps, delivery plans and team assignments.
• Establish standards, practices, documentation and accountability.
• Conduct regular one-on-one meetings, performance discussions and coaching.
• Identify skill gaps and enable cross-training and mentoring.
• Partner on platform strategy, architecture, budgeting and vendor management.
• Coordinate delivery across Microsoft 365, Intune, Windows, MECM, Autopilot, Teams, SharePoint, OneDrive, Entra ID, Power Platform, Copilot.
• Work with Security, Infrastructure and other ITS teams to deliver secure, reliable solutions.
• Support incident, problem, change, and release management practices.
• Evaluate emerging technologies and improve Modern Workplace environment.
• Develop automation and repeatable engineering practices.
• Monitor service performance and delivery outcomes.
• Communicate risks, dependencies, status and needs to leadership.

Skills

Microsoft 365

Endpoint management

Team leadership

Identity management

Automation

Security governance

Project prioritization

Communication

Stakeholder management

Architecture decisions

Education

Bachelor’s degree or equivalent

Tools

Intune

Windows

MacOS

MECM

Autopilot

Teams

SharePoint

OneDrive

Entra ID

Power Platform

Copilot

Job description

Southern New Hampshire University is seeking a Modern Workplace Engineering Manager to lead a team of engineers and administrators. You will stay hands-on across Microsoft 365, endpoint management, collaboration, identity, security, automation and related technologies while translating strategy into technical execution.

You will develop team capabilities, set standards, and drive roadmaps, governance and efficiency.