Remote Mitel Administrator - VoIP & Phone System Expert

Connection; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

Connection seeks an experienced Phone System Administrator to support enterprise telecommunications environments. You will manage extensions, voicemail, call queues, and system features, providing end-user support.

Responsibilities include configuring schedules, greetings, and remote worker settings, and troubleshooting server/switch issues with vendor coordination. Excellent communication and documentation skills are required.

Qualifications

• Experience with DID, auto attendants, and call recording.
• Strong troubleshooting and documentation skills.
• Customer-focused communication and service mindset.

Responsibilities

• Create and maintain phone extensions, voicemail accounts, and call queue configurations.
• Configure phone schedules, automated greetings, and remote worker settings.
• Troubleshoot server/switch issues and coordinate with vendors for resolutions.

Skills

Phone System Admin

DID

Auto Attendants

Call Recording

Troubleshooting

Documentation

Job description

Connection seeks an experienced Phone System Administrator to support enterprise telecommunications environments. You will manage extensions, voicemail, call queues, and system features, providing end-user support.

Responsibilities include configuring schedules, greetings, and remote worker settings, and troubleshooting server/switch issues with vendor coordination. Excellent communication and documentation skills are required.