Remote Mid-Market Account Success Partner

Samsara; Seattle (WA); Remote; USD 73.000 - 110.000; Vollzeit

Benefits dieser Stelle

Remote-friendly

Professional development stipend

Comprehensive health and parentalLeave

Zusammenfassung

Samsara, a leading Connected Operations Cloud company, seeks a Mid-Market Account Manager to guide customers from adoption to renewal and ensure measurable value. You will own renewals, negotiate terms, and collaborate with Sales, Support, Deal Desk, and Product to maximize customer outcomes across US-based accounts.

Remote role with regional considerations, requiring strong stakeholder management and a growth-mindset.

Qualifikationen

• 2 to 5+ years in a customer-facing role such as renewals, account management, or sales, ideally in SaaS, technology or logistics
• Track record of consistent quota over-achievement
• Strong problem-solving skills and Solutions-oriented approach
• Proven ability to build trust and communicate effectively with executives and day-to-day users
• Excellent communication, presentation, and organizational skills
• Familiarity with Salesforce, Gainsight, Gong or similar GTM tools
• Comfort with a rapidly changing, high-growth environment
• Bachelor's degree from a 4-year institution, or equivalent practical experience.

Aufgaben

• Deeply understand the Samsara platform's capabilities and explain them to businesses of all types
• Demonstrate willingness to learn, investigate, diagnose, and resolve technical issues for customers
• Build trusted relationships with operational and executive stakeholders and become their long-term partner
• Drive adoption and measurable value by leading strategic customer engagements and value check-ins
• Own your book of Mid-Market customers from adoption through Renewal
• Lead ROI and value conversations into renewals and close renewals with favorable terms
• Work cross-functionally with Sales, Support, Deal Desk, Operations and Product to solve problems
• Contribute to an exceptional team environment and embody Samsara's culture.

Kenntnisse

Customer-facing

Quota over-achievement

Problem solving

Communication

Organisational skills

Sales tools

Salesforce

Gainsight

Gong

Ausbildung

Bachelor's degree (4-year institution)

Tools

Salesforce

Gainsight

Gong

Jobbeschreibung

Samsara, a leading Connected Operations Cloud company, seeks a Mid-Market Account Manager to guide customers from adoption to renewal and ensure measurable value. You will own renewals, negotiate terms, and collaborate with Sales, Support, Deal Desk, and Product to maximize customer outcomes across US-based accounts.

Remote role with regional considerations, requiring strong stakeholder management and a growth-mindset.