Remote Merchant Services Virtual Advisor

PNC Financial Services Group, Inc.; Arizona; Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Virtual Payment Advisor to drive sales of Merchant Services and Treasury Management products to small businesses. Fluency in Spanish is preferred but not required.

The role offers remote work eligibility in select locations with some in-office participation possible. You will prospect and discuss MS and TM products with small businesses up to $2M in revenue, build brand relationships, and support end-to-end activation while maintaining camera

Qualifications

• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• Spanish Speaking - Preferred

Responsibilities

• Positions payment solutions inclusive of card processing and cash management solutions. Responsible for acquisition and growth of new and/or existing clients through direct marketing and branch distribution network.
• Acquires, expands and retains client relationships by presenting a full range of PNC solutions focused on clients payments needs during each customer interaction.
• Provides recommendations and insights that support engagement, loyalty and financial well being through each interaction. Identifies and implements innovative solutions relevant to the the clients processing and cash management needs to support long term growth and retention.
• Builds an effective internal network within the branch distribution enterprise in order to actively acquire new clients along with expanding existing clients. Demonstrates effective conversation to support the CARES model and educate clients based on their expectations.
• Effectively executes on contact management strategy by utilizing available tools and resources. Regularly meets with internal business partners to communicate and review pipeline management and accountability to the results of the business.
• Develops a full understanding of the complex payments landscape in order to engage effectively with the client and internal partners, while focusing on risk exposure based on industry modeling.

Skills

Client Outreach

Content Development

Credit Products

Customer Engagement

Customer Loyalty

Customer Solutions

Identifying Sales Opportunities

Small Businesses

Education

Associates

Job description

PNC Financial Services Group, Inc. is seeking a Virtual Payment Advisor to drive sales of Merchant Services and Treasury Management products to small businesses. Fluency in Spanish is preferred but not required.

The role offers remote work eligibility in select locations with some in-office participation possible. You will prospect and discuss MS and TM products with small businesses up to $2M in revenue, build brand relationships, and support end-to-end activation while maintaining camera