Remote Merchant Services & Payments Advisor

PNC Financial Services Group, Inc.; Columbus (OH); Hybrid; USD 50,000 - 61,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Virtual Payment Advisor to drive merchant services and treasury management solutions for small businesses. The role involves prospecting, qualifying and closing deals, with the potential for remote work in select locations.

Fluency in Spanish is a plus, though not required, and a proven sales track record is preferred. The position emphasizes building client relationships, cross-selling PNC payments products, and maintaining security-conscious,

Qualifications

• University/college degree or equivalent required.
• Experience in sales, preferably in payments/products.
• Bilingual Spanish preferred but not required.

Responsibilities

• Positions payment solutions inclusive of card processing and cash management solutions; responsible for acquisition and growth of new and/or existing clients through direct marketing and branch distribution network.
• Acquires, expands and retains client relationships by presenting a full range of PNC solutions focused on clients payments needs during each customer interaction.
• Provides recommendations and insights that support engagement, loyalty and financial well being through each interaction; identifies and implements innovative solutions relevant to clients processing and cash management needs to support long term growth and retention.
• Builds an effective internal network within the branch distribution enterprise to actively acquire new clients and expand existing ones; demonstrates conversation to support CARES model and educate clients based on expectations.
• Effectively executes on contact management strategy by using available tools; regularly meets with internal partners to communicate and review pipeline management and accountability to results.
• Develops a full understanding of the complex payments landscape to engage with client and internal partners, focusing on risk exposure based on industry modeling.

Skills

Client Outreach

Content Development

Credit Products

Customer Engagement

Customer Loyalty

Customer Solutions

Identifying Sales Opportunities

Small Businesses

Education

Associates

Job description

PNC Financial Services Group, Inc. is seeking a Virtual Payment Advisor to drive merchant services and treasury management solutions for small businesses. The role involves prospecting, qualifying and closing deals, with the potential for remote work in select locations.

Fluency in Spanish is a plus, though not required, and a proven sales track record is preferred. The position emphasizes building client relationships, cross-selling PNC payments products, and maintaining security-conscious,