Remote Merchant Services Client Solutions Manager II

Habitat For Humanity Of Durham; États-Unis; À distance; USD 65 000 - 142 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) with company match

Résumé du poste

PNC is seeking a Client Solution Manager II for its Corporate & Institutional Banking Merchant Services. This remote role can sit anywhere in the PNC footprint and focuses on directing sales, service and execution for complex client relationships while aligning strategy with business outcomes.

Responsibilities include risk management, leadership of the merchant services team, and performance reporting. Successful candidates will have 5+ years of experience, 3+ years of management, and a

Qualifications

• University degree with 5+ years of industry experience; 3+ years of prior management experience.
• Experience in Merchant Services and client relationship management.
• Strong business judgment and risk awareness.

Responsabilités

• Directs sales, service and execution support for complex CIB client relationships.
• Monitors activities supporting sales, service and execution.
• Implements improvements linking strategy to business outcomes.
• Provides performance reports to leadership.
• Manages risk controls and internal policies.
• Manages client exceptions and escalations.
• Oversees the CIB Merchant Services team development.

Connaissances

Customer focus

Managing risk

Include intentionally

Live the values

Enable change

Develop the Best

Business Decisions

Client Counseling

Client Relationship Building

Relationship Management

Management of Employees

Merchant Services

Personal Initiative

Results-Oriented

Formation

Bachelor's degree

Outils

CRM Systems

Description du poste

PNC is seeking a Client Solution Manager II for its Corporate & Institutional Banking Merchant Services. This remote role can sit anywhere in the PNC footprint and focuses on directing sales, service and execution for complex client relationships while aligning strategy with business outcomes.

Responsibilities include risk management, leadership of the merchant services team, and performance reporting. Successful candidates will have 5+ years of experience, 3+ years of management, and a