Remote Membership Billing & Enrollment Specialist

Premera Blue Cross; Nevada; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

401K with employer match

Pension plan

Paid time off

Tuition assistance

Commuter perks

On-site parking (hybrid/onsite options

Job summary

Premera Blue Cross is seeking a Membership Specialist II to perform moderate to complex reconciliation, enrollment, and billing work in a remote role within the United States. You will resolve enrollment issues, maintain notes, and ensure accurate accounts receivable while adhering to policies and procedures.

The role emphasizes analytical problem solving, training internal/external customers, and using Excel/Access to support eligibility and enrollment updates.

Qualifications

• Two years of accounting/finance/bookkeeping experience or an Associate’s Degree in accounting/finance/bookkeeping.
• One year prior experience as Membership Analyst I or in a Premera position with reconciliation experience.
• Health or insurance industry experience (preferred).
• Associates or Bachelor’s degree in accounting/finance (preferred).

Responsibilities

• Identify, resolve and document complex reconciliation discrepancies; process refunds and transfers; manage enrollment changes and maintain detailed notes.
• Validate accounts receivable by detailed reconciliation of group or individual premiums and membership.
• Use Excel, Access and reports to update eligibility, enrollment and reconciliation of accounts.
• Meet department metrics for production and quality; stay current on policies and procedures.
• Educate members, brokers, or groups on membership and billing processes and portal usage.

Education

High School diploma or GED

Associate’s Degree in accounting/finance

Associates or Bachelor’s degree in accounting/finance

Tools

Excel

Access

Reconciliation tools

Job description

Premera Blue Cross is seeking a Membership Specialist II to perform moderate to complex reconciliation, enrollment, and billing work in a remote role within the United States. You will resolve enrollment issues, maintain notes, and ensure accurate accounts receivable while adhering to policies and procedures.

The role emphasizes analytical problem solving, training internal/external customers, and using Excel/Access to support eligibility and enrollment updates.