Remote Medication Access Specialist

Mass General Brigham Medical Group, Inc.; Somerville (MA); Remote; USD 31,000 - 38,000; Full time

Job summary

Mass General Brigham Medical Group, Inc. is seeking a pharmacy technician to support medication management in a remote capacity. The role involves processing medication renewals, coordinating prior authorizations, and guiding patients on prescriptions and insurance procedures.

Ideal candidates have hospital or retail pharmacy experience, familiarity with EMR systems, and strong communication skills. 40 hours/week, daytime shifts, remote work with on-site location as noted.

Qualifications

• High School Diploma or Equivalent required.
• Previous pharmacy technician experience in hospital, retail, specialty, ambulatory pharmacy required.
• Experience with prior authorizations, insurance billing, rejected claims, medication access, patient-assistance programs, or specialty medications required.
• Experience using electronic medical records, pharmacy systems, insurance portals, and Microsoft Outlook required.

Responsibilities

• Supports the clinic by assisting with patient medication management.
• Receives, reviews, and facilitates requests for medication renewal.
• Reviews requests according to guidelines, pends requests in the electronic medical record, and routes them to the prescriber for review and signature.
• When electronic prescribing is not available, transmits prescription information to pharmacies by phone, fax, or paper.
• Acts as a resource for patients on procedures for obtaining prescriptions, generic medications, prior approval requirements, insurance procedures, and other medication-related issues.
• Completes medication prior authorization paperwork or e-Forms for signoff by the clinical care team in collaboration with the patient.
• Monitors the progress of prior authorization status throughout the review process, updating appropriate parties as necessary.

Skills

Pharmacy technician

Communication skills

Electronic records

Outlook

Education

High School Diploma or Equivalent

Tools

Microsoft Outlook

Job description

Mass General Brigham Medical Group, Inc. is seeking a pharmacy technician to support medication management in a remote capacity. The role involves processing medication renewals, coordinating prior authorizations, and guiding patients on prescriptions and insurance procedures.

Ideal candidates have hospital or retail pharmacy experience, familiarity with EMR systems, and strong communication skills. 40 hours/week, daytime shifts, remote work with on-site location as noted.