Remote Medication Access Navigator

Mass General Brigham (Enterprise Services); Somerville (MA); Remote; USD 31,000 - 38,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a Pharmacy Technician to support medication management, renewals, and patient access. You will serve as a connector between patients, providers, and pharmacies, ensuring accurate processing of prior authorizations and insurance requirements.

This remote role (40 hours per week) offers exposure to hospital operations and EMR systems, with day shifts and a focus on patient confidentiality and compliance.

Qualifications

• Pharmacy technician experience in hospital/retail required.
• Experience with prior authorizations, insurance billing, and medication access helpful.
• Experience using EMR, pharmacy systems, insurance portals, and MS Outlook required.

Responsibilities

• Assist with patient medication management and renewals per guidelines.
• Review and route medication requests to prescribers; communicate with pharmacies.
• Assist patients with prescription procedures, insurance requirements and prior authorization.
• Prepare prior authorization paperwork with care team coordination.
• Track prior authorization status and inform involved parties.

Skills

Communication skills

Problem solving

Attention to detail

Education

High School Diploma or Equivalent

Tools

EMR systems

Pharmacy software

Insurance portals

Job description

Mass General Brigham Incorporated is seeking a Pharmacy Technician to support medication management, renewals, and patient access. You will serve as a connector between patients, providers, and pharmacies, ensuring accurate processing of prior authorizations and insurance requirements.

This remote role (40 hours per week) offers exposure to hospital operations and EMR systems, with day shifts and a focus on patient confidentiality and compliance.