Remote Medical Virtual Assistant - Athena EMR & Concierge

Winning Assistants, Inc.; United States; Remote; USD 8,300 - 9,600; Part time

Job summary

Winning Assistants, Inc. is seeking a Medical Virtual Assistant (Athena EMR & Concierge Primary Care) to provide administrative support for a US-based concierge practice.

This remote, part-time role runs 9:00 AM–2:00 PM ET, Mon, Tue, Thu, and Fri, with a pay rate of $6–$7 per hour. The ideal candidate has advanced Athena EMR experience and can work independently to optimize scheduling, documentation, and workflows.

Responsibilities

• Manage the physician's appointment schedule according to established scheduling preferences and practice-specific guidelines.
• Handle inbound patient calls, including appointment requests and inquiries, with timely responses.
• Organize and manage Athena EMR workflows for laboratory results and related tasks.
• Process insurance verification and manage prior authorizations with accuracy.
• Maintain complete and accurate patient records within Athena EMR, ensuring HIPAA compliance.
• Collaborate with the nurse, receptionist, and physician to support daily operations and minimize duplications.
• Escalate urgent or unclear issues according to established protocols.

Job description

Winning Assistants, Inc. is seeking a Medical Virtual Assistant (Athena EMR & Concierge Primary Care) to provide administrative support for a US-based concierge practice.

This remote, part-time role runs 9:00 AM–2:00 PM ET, Mon, Tue, Thu, and Fri, with a pay rate of $6–$7 per hour. The ideal candidate has advanced Athena EMR experience and can work independently to optimize scheduling, documentation, and workflows.