Remote Medical Scribe (Spanish Fluency)

Indigo; San Mateo (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Indigo is a remote healthcare company helping physicians with AI driven technology by collecting patient histories and organizing medical data for accurate records. This non-clinical role focuses on structured, repeatable processes and training to support care delivery.

You will converse with patients in English and Spanish, document histories with templates, and collaborate with the operations team to continuously improve documentation quality while maintaining high accuracy and empathy.

Qualifications

• Speak with patients to gather detailed medical histories using templates.
• Document information with high accuracy using internal systems.
• Review medical records for completeness and clarity.

Responsibilities

• Conduct outbound calls with patients to gather medical histories in English and Spanish.
• Listen actively and document information with a high level of accuracy using structured templates and internal systems.
• Review medical records for completeness, clarity, and internal consistency.
• Organize and standardize medical information to meet quality and documentation standards.
• Ensure patient histories are thorough, consistent, and easy for physicians to interpret.
• Review your work carefully to maintain a high standard of accuracy.
• Follow established workflows and documentation protocols.
• Partner with the operations team to continuously improve processes and quality.

Skills

Detail-oriented

Active listening

Documentation

Bilingual English/Spanish

Time management

Job description

Indigo is a remote healthcare company helping physicians with AI driven technology by collecting patient histories and organizing medical data for accurate records. This non-clinical role focuses on structured, repeatable processes and training to support care delivery.

You will converse with patients in English and Spanish, document histories with templates, and collaborate with the operations team to continuously improve documentation quality while maintaining high accuracy and empathy.