Medical Intake Specialist (Spanish Fluency Required) (Fully Remote)

Indigo; United States; Remote; USD 42,000 - 65,000; Full time

Job summary

Indigo is a remote, non-clinical role dedicated to speaking with patients to collect medical histories. The position emphasizes precise documentation, routine workflows, and continuous learning in a flexible setup.

You will interact with patients primarily via phone, ensuring accurate histories in English and Spanish. Ideal candidates enjoy focused, detail-oriented work and can manage time independently from a home office, while supporting Indigo's mission to improve healthcare experiences for

Qualifications

• Experience documenting medical histories is preferred.
• Must be fluent in English; Spanish speaking is a plus.
• Ability to work independently in a remote setting with strong time management.

Responsibilities

• Conduct outbound calls in English and Spanish to document patient histories accurately.
• Review and organize medical records to meet quality and documentation standards.
• Follow established workflows and share feedback to improve processes.

Skills

Outbound calls

Bilingual English/Spanish

Medical history documentation

Attention to detail

Education

High school diploma

Pre-med or related coursework

Tools

CRM software

Microsoft Office

Job description

• Remote, non-clinical role speaking directly with patients to collect medical histories.
• Structured, repeatable work supported by templates and training.

Responsibilities:

• Conduct outbound calls in English and Spanish to document patient histories accurately.
• Review and organize medical records to meet quality and documentation standards.
• Follow established workflows and share feedback to improve processes.

You May Be a Good Fit If:

• You enjoy focused, detail-oriented work and take pride in precision.
• You are dependable and can manage your time independently in a remote setting.
• You are interested in healthcare, especially if you are pre-med, studying public health, or nursing.

Indigo builds the best care experience in healthcare, helping physicians achieve independence by making it easier to start, operate, and grow their practices. The company is about 30 people and growing rapidly, with a culture that values deep thinking, speed, craftsmanship, and putting customers first.