Remote Medical Records Assistant - Bilingual (Spanish)

Indigo; Los Angeles (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Indigo is seeking a non-clinical remote healthcare associate to collect patient histories, organize medical records, and support physicians with accurate documentation.

The role requires bilingual English/Spanish communication, adherence to templates, and careful data entry. You will join the operations team to improve processes, with one week of in-person onboarding in Pasadena before starting remotely.

Qualifications

• Must be able to communicate effectively in English and Spanish.
• Experience handling patient information with accuracy and discretion.
• Familiarity with templates and data-entry best practices.

Responsibilities

• Conduct outbound calls with patients to gather detailed medical and injury histories in English and Spanish.
• Listen actively and document information with a high level of accuracy using structured templates and internal systems.
• Review medical records for completeness, clarity, and internal consistency.
• Organize and standardize medical information to meet quality and documentation standards.
• Ensure patient histories are thorough, consistent, and easy for physicians to interpret.

Skills

Bilingual EN/ES

Detail oriented

Patient communication

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Indigo is seeking a non-clinical remote healthcare associate to collect patient histories, organize medical records, and support physicians with accurate documentation.

The role requires bilingual English/Spanish communication, adherence to templates, and careful data entry. You will join the operations team to improve processes, with one week of in-person onboarding in Pasadena before starting remotely.