Remote Medical Scheduler — Patient Care & Appointments

Ohio State University Physicians; Columbus (OH); À distance; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Flexible remote work

Onsite training period (3 months)

Competitive benefits package

Résumé du poste

Ohio State University Physicians in Columbus, OH is seeking a medical scheduler to support patient access and appointment coordination. Remote options are available for Ohio residents after a three-month onsite training period, with a strong emphasis on compassionate patient service and efficient problem solving.

You will work across specialties to schedule outpatient visits, manage calls, and safeguard smooth patient flow using our care software, while delivering outstanding customer service

Qualifications

• High school diploma or equivalent required; healthcare experience preferred.
• Ability to communicate clearly and listen actively with empathy.
• Interest in patient care and improving access to services.

Responsabilités

• Speak with patients to assess their needs and provide clear guidance.
• Coordinate outpatient appointments across multiple specialties.
• Resolve complex problems by understanding large scale processes.
• Become a subject matter expert on appointment needs and provider preferences.
• Utilize software systems to support patient interactions.
• Provide outstanding customer service to callers with empathy.
• Promote a culture of positivity and teamwork across the team.

Connaissances

Assess patient needs

Coordinate outpatient appointments

Resolve complex problems

Subject matter expert

Utilize software systems

Outstanding customer service

Promote positivity and teamwork

Formation

High school diploma or equivalent combination of education and experience

Description du poste

Ohio State University Physicians in Columbus, OH is seeking a medical scheduler to support patient access and appointment coordination. Remote options are available for Ohio residents after a three-month onsite training period, with a strong emphasis on compassionate patient service and efficient problem solving.

You will work across specialties to schedule outpatient visits, manage calls, and safeguard smooth patient flow using our care software, while delivering outstanding customer service