Remote Administrative Assistant — Patient Outreach & Scheduling

InsideOutVAS; United States; À distance; USD 17 000 - 18 000; Plein temps

Résumé du poste

Remote Jobs is hiring an Administrative Assistant for a leading holistic healthcare and weight loss clinic. This remote role requires excellent English and a friendly, organized approach to supporting patients and the team.

The successful candidate will handle a high volume of calls, patient outreach, scheduling, and data entry, ensuring accurate records and timely communication with clients across time zones.

Qualifications

• Excellent English communication skills, both verbal and written.
• High volume call handling and patient outreach experience.
• Outstanding organizational and multitasking abilities.
• Comfortable using spreadsheets and scheduling tools.
• Detail-oriented and reliable team player.

Responsabilités

• Answer a high volume of incoming patient calls with friendly, professional assistance.
• Conduct outbound calls and patient outreach for follow-ups and needs.
• Handle patient follow-ups and ensure paperwork and samples are mailed timely.
• Schedule and manage appointments accurately and professionally.
• Respond to patient inquiries with excellent customer service.
• Manage and update spreadsheets, reports and administrative records.
• Follow up on outstanding tasks and ensure deadlines are met.
• Collaborate with the internal team to maintain smooth workflows.

Connaissances

Outgoing personality

Excellent English

Strong organization

Customer service

Phone calls

Tech-savvy

Follow-up skills

Team player

Outils

Spreadsheets

Scheduling tools

Administrative software

Description du poste

Remote Jobs is hiring an Administrative Assistant for a leading holistic healthcare and weight loss clinic. This remote role requires excellent English and a friendly, organized approach to supporting patients and the team.

The successful candidate will handle a high volume of calls, patient outreach, scheduling, and data entry, ensuring accurate records and timely communication with clients across time zones.