Remote Medical Process Consultant for Vault CRM

Openkrill; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Openkrill is seeking an experienced Medical Process Consultant to support a global transformation to Vault CRM. The role involves translating stakeholder needs into clear processes, workflows, and testable requirements for Medical Affairs and Medical Information.

The consultant will lead process analysis, map workflows, and coordinate with MSLs, regional owners, and the Veeva Vault ecosystem to ensure a compliant transition and successful business testing.

Qualifications

• 5+ years of experience in business analysis or process consulting.
• 3+ years in pharmaceutical Medical Affairs, Medical Information, or medical CRM workflows.
• 2+ years with Salesforce-based Veeva CRM processes.
• Experience in Vault CRM discovery, transition, or testing projects related to medical processes.
• Experience across multiple markets with medical stakeholders.
• Strong SOP-based process analysis, requirements traceability, and acceptance criteria.

Responsibilities

• Lead medical process analysis with MSLs and medical teams.
• Facilitate stakeholder sessions and reconcile regional requirements.
• Map medical engagement, insights, and inquiry workflows.
• Develop process narratives, requirements, and business rules.
• Review Vault CRM capabilities and document dependencies.
• Support testing and prepare handover documentation.
• Identify policy-related decisions to appropriate stakeholders.

Skills

Business analysis

Process consulting

Stakeholder engagement

Requirements tracing

Acceptance criteria

Cross-market experience

Education

Life sciences education

Tools

Veeva Vault

Jira

Confluence

BPMN

Job description

Openkrill is seeking an experienced Medical Process Consultant to support a global transformation to Vault CRM. The role involves translating stakeholder needs into clear processes, workflows, and testable requirements for Medical Affairs and Medical Information.

The consultant will lead process analysis, map workflows, and coordinate with MSLs, regional owners, and the Veeva Vault ecosystem to ensure a compliant transition and successful business testing.