Vault CRM Capability Specialist — Remote Contract (EU/US)

Openkrill; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Openkrill is seeking an experienced Vault CRM Capability Specialist to support a global CRM transformation. The consultant will assess how existing commercial and medical processes translate into Vault CRM requirements, identifying capabilities, dependencies, and platform constraints.

The role involves reviewing Vault CRM capabilities, discussing with Veeva, and collaborating with business/process consultants to produce feasible requirements.

Qualifications

• Demonstrable Vault CRM experience in commercial or medical contexts.
• Ability to translate CRM requirements into actionable system needs.
• Strong analytical and communication skills to liaise with consultants and platform teams.

Responsibilities

• Review Vault CRM capabilities, configuration options, and legacy process exceptions.
• Assess platform fit and dependencies for content, consent, mobile functionality, access, and integrations.
• Participate in discussions with Veeva; review solution and design demonstrations.
• Support process consultants in developing feasible business-focused requirements.
• Identify platform constraints, assumptions, and unknowns; escalate questions needing Veeva input.

Skills

Vault CRM experience

Business analysis

Stakeholder communication

CRM dependencies knowledge

Job description

Openkrill is seeking an experienced Vault CRM Capability Specialist to support a global CRM transformation. The consultant will assess how existing commercial and medical processes translate into Vault CRM requirements, identifying capabilities, dependencies, and platform constraints.

The role involves reviewing Vault CRM capabilities, discussing with Veeva, and collaborating with business/process consultants to produce feasible requirements.