Remote Medical Management Quality & Training Lead

Partner Company; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first

Medical insurance

Dental/vision insurance

PTO

Tuition reimbursement

Job summary

Partner Company in the United States is seeking a senior Lead for quality assurance and training strategy within medical management operations. You will oversee a dedicated team and drive continuous improvement across member support, ensuring alignment with client needs and regulatory requirements.

Responsibilities include developing onboarding and continuing education programs, analyzing audit results and quality metrics, and collaborating with leadership and cross-functional teams to implement

Qualifications

• 5+ years in case management, medical management, or healthcare operations.
• 3+ years of supervisory experience.

Responsibilities

• Lead QA and training strategy for medical management operations.
• Oversee a dedicated team and drive continuous improvement across member support.
• Partner with leadership and cross-functional teams to align training and quality with client needs.

Skills

Training strategy leadership

Quality assurance leadership

Healthcare operations

Job description

Partner Company in the United States is seeking a senior Lead for quality assurance and training strategy within medical management operations. You will oversee a dedicated team and drive continuous improvement across member support, ensuring alignment with client needs and regulatory requirements.

Responsibilities include developing onboarding and continuing education programs, analyzing audit results and quality metrics, and collaborating with leadership and cross-functional teams to implement