Medical Management Quality & Training Manager (Fully Remote)

Partner Company; United States; À distance; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Remote-first

Medical insurance

Dental/vision insurance

PTO

Tuition reimbursement

Résumé du poste

Partner Company in the United States is seeking a senior Lead for quality assurance and training strategy within medical management operations. You will oversee a dedicated team and drive continuous improvement across member support, ensuring alignment with client needs and regulatory requirements.

Responsibilities include developing onboarding and continuing education programs, analyzing audit results and quality metrics, and collaborating with leadership and cross-functional teams to implement

Qualifications

• 5+ years in case management, medical management, or healthcare operations.
• 3+ years of supervisory experience.

Responsabilités

• Lead QA and training strategy for medical management operations.
• Oversee a dedicated team and drive continuous improvement across member support.
• Partner with leadership and cross-functional teams to align training and quality with client needs.

Connaissances

Training strategy leadership

Quality assurance leadership

Healthcare operations

Description du poste

• Lead quality assurance and training strategy for medical management operations.
• Oversee a dedicated team and drive continuous improvement across member support.

Key Accountabilities:

• Develop onboarding and continuing education programs, including assessments and practical exercises.
• Analyze audit results, quality metrics, and population trends to identify improvement opportunities.
• Partner with leadership and cross-functional teams to align training and quality with client needs.

Qualifications & Benefits:

• Requires 5+ years in case management, medical management, or healthcare operations, plus 3+ years of supervisory experience.
• Offers fully remote work, medical/dental/vision insurance, PTO, tuition reimbursement, and more.

Partner Company

This partner company specializes in medical management and healthcare operations, providing quality assurance and professional development for client organizations. It operates as a remote-first organization with a culture focused on employee support, continuous improvement, and cross-functional collaboration.