Senior Medical Office Administrator

CommUnityCare Health Centers; Bastrop (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommUnityCare Health Centers is seeking a Medical Administrative Clerk to support the front desk operations and administrative functions of the care team.

The role involves handling patient registrations, insurance verifications, and coordinating with IT and facilities to keep the site running smoothly. Requires strong communication, HIPAA compliance, and experience in a fast-paced clinical setting.

Qualifications

• High School Diploma or equivalent required.
• At least one year of experience in registration or front office duties in a dental, physician’s office, hospital ED, or urgent care setting.

Responsibilities

• Open front office and manage duties for the front desk.
• Support training of medical administrative clerks and complete orientation checklists.
• Process end-of-day deposits and documentation.
• Investigate patient issues, scheduling, and potential billing concerns.
• Act as subject matter expert for insurance eligibility and coverage.
• Monitor calls for efficiency and provide backup support as needed.
• Maintain front-end flow and alleviate bottlenecks in patient registration.
• Serve as primary or secondary contact for vendors and contracted services.
• Utilize front-end software systems for administrative duties.
• Coordinate IT equipment inventory and site supplies as SPOC.
• Assist with supply order management and facility management.
• Analyze team member data and discuss development with supervisor.
• Organize meetings and team-building activities with leadership.

Skills

Healthcare office concepts

Insurance verification

Microsoft Office

Customer service

Verbal and written communication

Epic EMR familiarity

Data metrics understanding

Multitasking

Attention to detail

Team collaboration

Education

High School Diploma or Equivalent

Tools

Epic EMR

Microsoft Office

Job description

CommUnityCare Health Centers is seeking a Medical Administrative Clerk to support the front desk operations and administrative functions of the care team.

The role involves handling patient registrations, insurance verifications, and coordinating with IT and facilities to keep the site running smoothly. Requires strong communication, HIPAA compliance, and experience in a fast-paced clinical setting.