Remote Medical Claims & Records Coordinator

MES Solutions; United States; On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

MES Solutions seeks a Remote Client Coordinator to join our team. The role coordinates and prepares medical claims, records, referrals, and supporting documentation for review and processing, ensuring complete, accurate case files for submission to external vendors and reviewers.

This full-time position runs Monday–Friday, 10:00 am–6:30 pm EST with a remote work setup. Prior experience in a medical office or insurance setting is preferred, and proficiency with Word, Outlook, and Excel is

Qualifications

• High school diploma or equivalent required.
• Minimum one year clerical experience; or equivalent education/experience.
• Experience in a medical office or insurance industry preferred.
• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Proficiency with Word, Outlook, Excel, and Internet.

Responsibilities

• Handle inquiries from clients or their representatives and provide status updates.
• Enter client or claim information in systems and retrieve data.
• Maintain daily contact with the QA department regarding workflow and pending report status.
• Contact providers for assignment and update database.
• File and archive open and closed cases.
• Verify client information is current and documented in the system.
• Work independently and with the team to ensure timely responses.
• Direct calls to other departments as needed.
• Perform clerical duties (typing, filing, emailing, proofreading).
• Assist in resolution of customer complaints and QA issues.
• Notify management of report issues or concerns.
• Ensure practices comply with safety and legal regulations.
• Perform other duties as assigned.

Skills

40 WPM typing

Strong communication

Attention to detail

Time management

Ability to follow instructions

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Internet

Job description

MES Solutions seeks a Remote Client Coordinator to join our team. The role coordinates and prepares medical claims, records, referrals, and supporting documentation for review and processing, ensuring complete, accurate case files for submission to external vendors and reviewers.

This full-time position runs Monday–Friday, 10:00 am–6:30 pm EST with a remote work setup. Prior experience in a medical office or insurance setting is preferred, and proficiency with Word, Outlook, and Excel is