Remote Medical Claims Coordinator

Mes-Solutions; Norwood (MA); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

401k

Job summary

MES Solutions is seeking a Remote Client Coordinator in Norwood, MA to coordinate and prepare medical claims, records, referrals, and supporting documentation for review and processing. The role focuses on organizing materials from multiple sources and compiling complete case files for external vendors and reviewers.

The position is full-time, Monday to Friday 8:00 AM - 4:30 PM EST, and fully remote. The pay rate is $17 per hour.

Qualifications

• High school diploma or equivalent required.
• Minimum one year clerical experience; or equivalent combination of education and experience preferred.
• Experience in a medical office or insurance industry preferred.

Responsibilities

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Utilize appropriate systems and databases to enter client or claimant information and/or retrieve information.
• Maintain daily contact with the QA department regarding workflow and pending report status.
• Contact providers for assignment and update database.
• File and archive open and closed cases.
• Verify all client information is current in the database and all client specific guidelines and/or rules or information is documented in the system.
• Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
• Direct calls to other departments as needed.
• Perform various clerical duties such as typing, filing, emailing, and proofreading.
• Assist in resolution of customer complaints and quality assurance issue.
• Notify management of any report issues or concerns.
• Ensure all practices are carried out in accordance with state and federal safety and legal regulations.
• Perform other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

HIPAA compliance

Typing 40 WPM

Communication skills

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Outlook

Job description

MES Solutions is seeking a Remote Client Coordinator in Norwood, MA to coordinate and prepare medical claims, records, referrals, and supporting documentation for review and processing. The role focuses on organizing materials from multiple sources and compiling complete case files for external vendors and reviewers.

The position is full-time, Monday to Friday 8:00 AM - 4:30 PM EST, and fully remote. The pay rate is $17 per hour.