Remote Medical Billing Support Agent (8-5 PST)

TruBridge, Inc; United States; Remote; USD 34,000 - 48,000; Full time

Job summary

TruBridge, Inc. is seeking a Customer Service Representative for a fully remote role supporting Early Out Service patients.

The position runs from 8am to 5pm PST, Monday through Friday, with a focus on inbound and outbound calls and patient billing questions. You will work from home with a reliable high-speed internet connection, joining a collaborative remote team to assist patients with financial assistance programs, payment plans, and processing payments while maintaining professional

Qualifications

• Must be available to work 8am–5pm PST.
• High-speed home internet required (not cellular).
• Ability to test internet speed for adequate bandwidth.
• Excellent written and verbal communication and interpersonal skills.
• Strong organizational, multitasking and time-management abilities.
• Detail oriented with ability to resolve issues independently or in a team.
• High School Diploma or equivalent experience.

Responsibilities

• Inbound and outbound calls meeting production standards.
• Provide patient billing assistance and explain financial programs.
• Process paperwork and documentation accurately.
• Protect patient confidentiality per policy.
• Collaborate with the team and supervisors as needed.

Skills

Customer service

Remote work experience

Phone support

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Job description

TruBridge, Inc. is seeking a Customer Service Representative for a fully remote role supporting Early Out Service patients.

The position runs from 8am to 5pm PST, Monday through Friday, with a focus on inbound and outbound calls and patient billing questions. You will work from home with a reliable high-speed internet connection, joining a collaborative remote team to assist patients with financial assistance programs, payment plans, and processing payments while maintaining professional