Remote Medical Billing & Patient Support Specialist

Rotech Healthcare; Murray (KY); Remote; USD 21,000 - 25,000; Full time

Benefits offered by this job

Generous paid time off

Overtime pay for non-exempt

Bonus and incentive opportunities

Remote work

Job summary

Rotech Healthcare Inc. is seeking a detail-oriented Customer Support Specialist for our CPAP Centralized Care Team. This fully remote position is designed for candidates with healthcare experience who excel in a fast-paced, patient-focused environment.

You will handle intake, verify insurance, and coordinate respiratory therapy services from home. The role starts at $15.25/hour for 1st shift with a quarterly bonus opportunity; work from home, must reside in the United States, and be available

Qualifications

• High school diploma or GED required.
• Experience with medical equipment preferred.
• Strong English communication skills required.

Responsibilities

• Conduct patient satisfaction calls and advocate for patients.
• Coordinate order fulfillment with field locations for timely service.
• Educate patients on CPAP therapy and products.
• Verify insurance eligibility and obtain authorizations.
• Manage patient records using eIntake and IMBS.
• Work remotely from home Monday–Friday.

Skills

English communication

Patient advocacy

Insurance verification

Education

High school diploma or GED

Tools

eIntake

IMBS

Microsoft Office

Job description

Rotech Healthcare Inc. is seeking a detail-oriented Customer Support Specialist for our CPAP Centralized Care Team. This fully remote position is designed for candidates with healthcare experience who excel in a fast-paced, patient-focused environment.

You will handle intake, verify insurance, and coordinate respiratory therapy services from home. The role starts at $15.25/hour for 1st shift with a quarterly bonus opportunity; work from home, must reside in the United States, and be available