Remote Medical Assistant - Patient Care & EHR Support

MedicalVirtual; Colorado; Hybrid; USD 32,000 - 43,000; Part time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health in Colorado is seeking a flexible Clinical Administrative Assistant to support providers and care teams. You'll handle patient calls, portal messages, and EHR documentation, ensuring timely, HIPAA-compliant care coordination in a remote setting.

Ideal candidates bring at least 2 years of medical office experience, knowledge of medical terminology, and comfort with health IT systems and patient communications; workplace options include remote roles with Colorado-based duties.

Qualifications

• Experience with medical terminology, equipment, HIPAA compliance, and OSHA rules.
• Minimum 2 years of experience with patient care and administrative duties.

Responsibilities

• Handle patient phone calls and voicemails promptly and professionally.
• Address patient portal and EHR messages within established timelines.
• Coordinate with providers and team members regarding patient questions.
• Process refill requests according to workflow and qualifying factors.
• Route requests to providers when needed and maintain accurate documentation in the EHR.
• Close the loop with patients on requests, results, or concerns.
• Maintain HIPAA-compliant communication and data handling.

Skills

Medical terminology

HIPAA compliance

OSHA rules

Administrative duties

EHR navigation

Patient communication

Job description

Vail Health in Colorado is seeking a flexible Clinical Administrative Assistant to support providers and care teams. You'll handle patient calls, portal messages, and EHR documentation, ensuring timely, HIPAA-compliant care coordination in a remote setting.

Ideal candidates bring at least 2 years of medical office experience, knowledge of medical terminology, and comfort with health IT systems and patient communications; workplace options include remote roles with Colorado-based duties.